Terms of service

Welcome to Her Mink Extensions! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Her Mink Extensions, you agree to these Terms. Please read them carefully.  

1. Product & Service Availability
- We offer high-quality weave extensions, including bundles, closures, frontals, wigs, and custom orders.  
- All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.  

2. Order Processing & Payment
- All orders must be paid in full at checkout. We accept Visa, MasterCard, Discover, American Express, Apple Pay, Klarna, AfterPay, and Affirm.  
- Orders are processed in the order they are received. Processing times may vary based on product availability and customization requests.  
- We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or unauthorized transactions. If your order is canceled, a full refund will be issued.  

3. Shipping & Delivery 
- We ship orders to the address provided at checkout. Please ensure your shipping details are accurate, as we are not responsible for lost or delayed shipments due to incorrect addresses.  
- Once an order has been shipped, we are not responsible for delays caused by carriers, weather, or other unforeseen circumstances.  
- Any applicable customs duties or taxes are the responsibility of the buyer.  

4. No Returns or Exchanges 
- **All sales are final.** Due to the nature of our products and for hygiene reasons, we do not accept returns or exchanges.  
- If you receive an incorrect or defective item, please contact us via text within 1 day of delivery** at 312-546-0740 for assistance.  

5. Product Disclaimer
- Weave extensions are natural or synthetic products and may vary slightly in texture or color from batch to batch. We do not guarantee a perfect color match or identical product every time.  
- Proper care is essential for maintaining the longevity of your extensions. We are not responsible for damage due to improper use, styling, or maintenance.  

6. Intellectual Property
- All content on our website, including logos, product descriptions, and images, is the property of Her Mink Extensions and may not be used, copied, or distributed without permission.  

7. Limitation of Liability
- We are not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our products or website.  
- We do not provide guarantees on hair longevity, as this depends on individual care and maintenance.  

8. Changes to Terms
- We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. It is your responsibility to review the Terms periodically.  

9. Contact Information
For any questions regarding these Terms, please contact us at 312-546-0740.  

By purchasing from Her Mink Extensions, you acknowledge and agree to these Terms. Thank you for shopping with us!